Frequently Asked Questions

Yes. PI NY Group operates under a valid New York State Private Investigator license as required by Article 7 of the New York General Business Law. Our investigators are also retired NYPD professionals with decades of real law enforcement experience.

We serve all five boroughs of New York City — Manhattan, Brooklyn, Queens, The Bronx, and Staten Island — as well as the surrounding New York State area. Some services, such as skip tracing, may extend nationwide depending on the case.

Absolutely. Every consultation and case is treated with strict confidentiality. Our investigators are bound by professional and legal obligations to protect client information, and case details are never disclosed to unauthorized parties.

Costs vary depending on the type of investigation, its complexity, and the time required. During your free consultation, we'll discuss your situation and provide a clear explanation of fees before any work begins — there are no hidden charges.

Yes, when gathered lawfully. Our investigations are conducted in full compliance with New York State and federal law, including limitations on surveillance and wiretapping statutes, so that documentation and findings can be used as evidence in legal proceedings.

Yes. PI NY Group provides bilingual investigative services in both English and Spanish, and our team is committed to ensuring every client fully understands the investigative process in their preferred language.

In many cases, we can begin within 24 to 48 hours of engagement, and we're available for urgent cases around the clock. Timelines depend on the nature of the case — we'll give you a realistic estimate during your consultation.

Requirements vary by case type. Generally, we'll ask for basic details about the subject or matter, your goals for the investigation, and any relevant background. We'll only request information that is necessary and lawful to collect.

Yes, we regularly support plaintiff and defense attorneys with witness location, recorded statements, scene investigation, surveillance, and litigation support, delivering court-ready documentation and direct communication throughout the case.

Contact us by phone or through our website to schedule a free, no-obligation consultation. We'll listen to your situation and explain honestly how we can help and what to expect.